When you register with the Slacker Records web site, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.
If any of your details change, you need to inform us as soon as possible as to not delay processing your order. You can update your details by signing into your account and updating the relevant section.
If we have insufficient stock to fulfil your order, we will notify you as soon as possible. We will notify you by email at the address given by you in your order form of an estimated re-stock date, if possible. If we are unable to supply any item ordered, we will refund any monies paid. The refund will be made as soon as possible. We will not be obliged to offer any additional compensation for disappointment suffered.
We aim to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our web site as quickly as we can to minimise disappointment.
All in stock items will be dispatched as soon as possible after your order is placed, normally within 1 working day. Any delivery times quoted on the web site are estimates only, based on availability, normal processing and delivery companies.
If the goods delivered are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, please notify us as soon as possible, to enable us to rectify the situation. All items purchased on our website are covered by our full Money Back Guarantee.
If you do not receive your order within 30 days of the date on which they were despatched to you, please let us know as soon as possible so we can try and determine the whereabouts of your order.